You're trusting a stranger with your home, so it's worth a few minutes to choose well. Here's what actually matters when comparing cleaning services in Metro Vancouver.
1. Insured, bonded & background-checked
This is non-negotiable. Insurance protects you if something is damaged; bonding protects you against theft; background checks mean you know who's in your home. Ask directly — a reputable company will say yes without hesitation. (Every MaidEX cleaner is all three.)
2. Clear, upfront pricing
You should be able to see a real price before you commit — not a vague “starting at” or a callback for a quote. Watch for hidden fees for supplies or travel. Flat-rate, all-in pricing you can see online is the gold standard; you can see yours in about 60 seconds.
3. A satisfaction guarantee
Good companies stand behind their work. Look for a re-clean guarantee — if something isn't right, they'll come back and fix it. MaidEX backs every visit with a 100% satisfaction guarantee.
4. A clear checklist & scope
You should know exactly what's included and what isn't, in writing. If a service can't tell you what a “standard” clean covers, that's a red flag. (Here's what ours includes.)
5. Easy booking & real communication
Can you book without a sales call? Do they confirm the appointment and send an invoice? Can you reach a real person? Friction here is a preview of what working with them will feel like.
Red flags to avoid
- No proof of insurance or background checks
- Cash-only, no invoice, no paper trail
- Prices that only come by phone after pressure
- No guarantee, or vague answers about scope
The short version
Choose a service that's insured and background-checked, prices honestly and upfront, guarantees its work, and makes booking easy. That's exactly how MaidEX is built — see for yourself.
Insured, upfront, guaranteed — and booked in about a minute.
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